We're here to help
Order support
Questions about an order? Email our support team and we’ll look it up for you.
therealgoldchains@gmail.comPlease include your order number in the subject line.
Your order number is shown on your Stripe payment receipt and order confirmation page. Also include the email address used at checkout.
Your order number is shown on your Stripe payment receipt and order confirmation page. Also include the email address used at checkout.
What we can help with
- Checking the status of an order
- Correcting order details before custom production begins, when possible
- Questions about delivery, a damaged item, or an item that does not match the order
For custom orders, please contact us within 48 hours if you need to request a correction. See our returns and order changes policy.
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